Education Services Officer

Education Services Officer

Exciting opportunity to support teaching and learning activities for the Centre for English Teaching (CET) + Learning Hub unit. Casual role starting ASAP. HEO 6 Step 1 $70.63 per hour + super.

About the opportunity:

As the Education Services Officer, you will proactively assist the Deputy Director, Education Services with the coordination and execution of multiple unit-wide services, systems, and programs to support teaching and learning program delivery, design, quality, and innovation at CET + Learning Hub.

You will utilise your experience and focus on the backend coordination of systems and procedures in relation to student engagement and support programs, support initiatives timetabling, venue booking, student case management, COS and ICT technology assistance, and WHS. This role has a particular focus on student engagement across equity cohorts.

Your key responsibilities will be to:

• Work within a dynamic team, reporting to the Deputy Director, Education Services in operationalising all CET + Learning Hub student engagement and support program activities, ensuring the sufficient quantity and breadth of student events are met
• Respond to a range of logistic and other service requirements necessary to assist the operations of teaching and learning in CET + Learning Hub
• Provide appropriate student engagement-related data input for the CET + Learning Hub student management system
• Assist with the preparation of systematic, periodic, and ad hoc reports and returns, student engagement data, student number projections, applications for certification, and student surveys
• Contribute to a safe and healthy workplace as a trained and accredited First Aid Officer, floor warden and WHS representative for teaching staff.

About you:

• Tertiary qualifications and/or relevant work experience in a related field
• Excellent communication and interpersonal skills, including the ability to liaise with staff at all levels, international students, and other areas of the university as necessary
• Strong organisational skills and attention to detail
• Experience in a digital work environment, using specialised programs, database and information retrieval systems, in-house publishing programs, word processing programs, and website maintenance and updating
• Strong working knowledge of Excel and other MS Office applications
• Demonstrated office management and computing skills, and the ability to prepare, publish and present periodic and ad hoc reports and deal with matters of a highly confidential nature
• Demonstrated ability to adhere to corporate regulations and procedures, interpret requirements, adapt resource allocations, and accept responsibility for outcomes

Sponsorship / work rights for Australia:

Visa sponsorship is not available for this position. This role requires valid work rights for Australia.

Pre-employment checks:

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

EEO statement:

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion.

How to apply:

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Mari Lewis, Recruitment Consultant Recruitment Operations, by email to mari.lewis@sydney.edu.au.

Applications Close Monday 03 November 2025 11:59 PM