Transformation Lead, Clinical Service Improvement

Transformation Lead, Clinical Service Improvement

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The Transformation Lead, Clinical Service Improvement plays a pivotal role in shaping the future of the UQ Veterinary Teaching Hospital. Reporting to the Faculty Executive Manager, Faculty of Science, this role is responsible for coordinating and delivering the implementation of recommendations arising from a recent external review of the Hospital. Working in a complex, high-impact clinical and teaching environment, you will partner closely with senior leaders and diverse stakeholders to drive sustainable operational and clinical improvements across the Hospital's services.

This is a highly visible and influential role, suited to a collaborative and inquisitive leader who thrives in change environments. You will bring together people, data and insight to improve efficiency, enhance client and student experience, and strengthen the integration between clinical service delivery and UQ's academic mission. In line with UQ's employer brand, this role offers the opportunity to create meaningful change together, within a purpose-driven, inclusive and ambitious community.

You will bring substantial leadership experience in clinical services or related health industries. Your background includes demonstrated experience in clinical operations and service delivery or complex service environments where quality, safety and sustainability are paramount. Experience in veterinary operations is advantageous.

You are confident communicator with proven ability to lead or coordinate complex projects, service redesign initiatives and organisational change. Strong analytical and problem-solving skills enable you to interpret operational and clinical data and translate insights into clear plans, reports and recommendations. You are highly organised, comfortable producing high-quality documentation such as implementation plans, SOPs and guidance materials, and known for your ability to influence and collaborate across clinical, academic and professional teams.

As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Free parking and intercampus bus
• On campus childcare, medical clinic, and post office
• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Health and wellness discounts: fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities: access to exclusive internal-only vacancies and our Study for Staff program
• 25% discount on eligible UQ Vets services
• Access to our $4.1 million UQ Sports facility

Interested? If you'd like to have a confidential discussion, please contact Helen Weir, Faculty Executive Manager, Faculty of Science via sciencefem@uq.edu.au. When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the 'About You' section.

Pre-employment checks may include: verification of the right to work in Australia, qualifications, criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We're also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.

Applications close: Wednesday 20 May at 11.00pm AEST (R-63993).