Concepts and decisions involved with marketing of services. It concerns specific service industries (i.e. tourism, financial) and firms that primarily sell goods that include services (i.e. computers). Special attention is given to service quality in the profit and non-profit context.
Location: Main Campus
Session: 2026 Winter Semester | Trimestre d'hiver
Faculty: École de gestion Telfer / Telfer School of Management
Unit: Telfer School of Management_PT
Course Title: Services Marketing
Course Code: ADM3322
Section: M
Language of instruction: Anglais | English
Competence in second language: Passive
Course Schedule: Tuesday 19:00-22:00
Requirements: Must have an MBA or Master's degree (PhD preferred) in the area of services marketing. Must also demonstrate recent professional experience in the area of the course. Must also have teaching experience, preferably in the area of the course.
Teaching mode: Please note that the teaching method will be delivered in person. It is possible that the teaching or work method will change due to health measures or other reasons.
Additional Information and/or Comments: An acceptable level of education and/or experience could be viewed as being equivalent to the educational required and/or demonstrated experience. If you are invited to continue the selection process, please notify us of any adaptive measures you might require. Information you send us will be handled respectfully and in complete confidence. Employees are required under provincial law to successfully complete all mandatory legislated training. The list of training may be modified by provincial law.
The hiring process will be governed by the current APTPUO collective agreements. The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.