Manager, Change & Engagement (education & Teaching Support)

Manager, Change & Engagement (Education & Teaching Support)

Job no: 534677 Work type: Full Time Location: Sydney, NSW Categories: Project Management, Management

Employment Type: Full Time Fixed Term (parental leave contract until Oct 2026)

Remuneration: $127351-$143489 depending on experience + 17% super (Level 8)

Location: Kensington UNSW Campus

Why Your Role Matters

The Educational Engagement team plays a vital role in supporting educators across UNSW and promoting staff opportunities offered by the PVCE portfolio. As a team dedicated specifically to staff-focused engagement within the Division of Education & Student Experience, this group contributes directly to enhancing teaching capability and building a connected educational community.

This role (internally called Manager, Educational Engagement) will guide the team through an important period of transition as processes, programs, and priorities evolve. This role is critical in providing strong people leadership, change support, and clear operational direction while turning strategic ideas into practical, well-managed delivery. Your leadership will help ensure the continued rollout of high-quality initiatives that support UNSW's Progress for All strategy.

This is a parental leave replacement until October 2026, with an immediate start preferred.

Key Responsibilities

• Provide steady, people-centred team leadership during a period of organisational change, using strong emotional intelligence to ensure staff feel supported, aligned, and clear on priorities
• With strategic direction provided by the Lead role, manage and deliver Educational Engagement initiatives from design to completion, translating strategic plans into action and ensuring projects meet scope, budget, and timelines
• Lead the delivery of major programs and events—including the Education Festival—ensuring delivery adds value to educators and the wider community

• Build productive relationships with academic and professional staff, understanding the unique context, challenges, and needs of those who support teaching and learning
• Support enhancements to web & digital repositories housing information about capability-building, engagement activities, and staff-focused initiatives across the University
• Guide the team's operational activities, including planning, change management, reporting, budgeting, and continuous improvement
• Work collaboratively with colleagues who manage communications and digital channels (no specialist comms background required)
• Contribute to discussions about educator needs, capability, user experience, and the staff journey

Who You Are

You're a confident, empathetic, and constructive leader who brings stability and clarity to teams navigating change. You thrive on building relationships, guiding people through transition, and turning strategic direction into practical, well-coordinated delivery.

You Will Bring:

• Demonstrated leadership experience (essential), with a focus on supporting teams through change, transition, or shifting priorities
• Robust project and change management capability, with a track record of delivering multi-stakeholder initiatives
• High emotional intelligence, excellent interpersonal skills, and the ability to collaborate effectively across diverse groups
• An understanding of Higher Education or similarly complex learning environments (highly desirable)
• Experience working with educators, teaching support staff, or capability-building programs (highly advantageous)
• Awareness of web/UX design principles and user-focused thinking (no technical experience required)
• A values-driven, people-centred approach to leadership

Standard working hours are Monday to Friday, business hours. Flexible work arrangements are available. Location flexibility includes 2 days per week of work from home and 3 days from Kensington campus. We have an annual shutdown from the 22nd of December until the 5th of January, during which the successful person will be required to take leave; one of the benefits of working at UNSW is that all full time and part time employees get 3 extra days of leave paid over that end of the year break.

Candidates will need to have full working rights – this role is not available for sponsorship.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Access to up to 17% Superannuation contributions and additional leave loading payments
• Discounts and entitlements (retail, education, fitness)

Recruitment process: Please submit your resume as well as cover letter that addresses your motivation and your suitability for the role addressing all points under the "who you are" section of the job ad.

Applications close: 30 November 11.55. We reserve the right to close earlier - if you're interested, please apply now

Get in touch for any question or support: Anne de Voronine, Talent Acquisition Associate, a.de_voronine@unsw.edu.au

Applications cannot be accepted if sent directly to the contact listed

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.