Supervisor, Ellis Fischel Oncology Clinical Support Services

Supervisor Of Clinical Support Services

MU Health Care is looking for a collaborative leader to join our oncology team as the Supervisor of Clinical Support Services. This dynamic role oversees a multidisciplinary group—including patient navigators, social workers, and complementary therapy providers—to ensure seamless, compassionate, and patient-centered care. The ideal candidate thrives in a fast-paced environment, brings strong interpersonal and leadership skills, and is committed to driving service excellence and operational efficiency. You'll work closely with physicians, nurses, and administrative teams to enhance workflows, support quality improvement initiatives, and elevate the patient and family experience. If you're ready to make a meaningful impact in oncology care while leading a dedicated team, we invite you to apply and grow with MU Health Care.

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way.

Directs daily activities of assigned staff to ensure unit goals and objectives are met.

Supervises staff performance, including hiring, training, evaluating, counseling, and implementing corrective actions as necessary.

Coordinates workflows across support services to promote effective patient care, timely access, and high levels of patient and family satisfaction.

Collaborates with physicians, nursing, and administrative staff to support quality improvement initiatives and resolve operational issues.

Ensures compliance with all applicable regulatory, accreditation, and organizational policies and procedures.

Manages departmental resources in a cost-effective manner, supporting efficient use of staff, equipment, and materials.

Develops, coordinates, and maintains daily staffing schedules to ensure the appropriate level of unit coverage and continuity of care.

Monitors time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely submittal/approval for payroll purposes.

May complete unit/department-specific duties as outlined in department documents.

Demonstrates knowledge of unit workflows, policies, and procedures to manage daily operations, maintain standards, and support quality improvement.

Applies leadership and interpersonal skills to supervise staff, foster collaboration, and drive accountability and service excellence.

Uses foundational budgeting and compliance skills to manage resources, support survey readiness, and ensure regulatory adherence.

Bachelor's degree in a related area, or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.

Three (3) years of related experience.

Supervisory experience in a healthcare setting.

Additional license/certification requirements as determined by the hiring department.

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. This position is very active and requires ambulating, reaching, and moving objects weighing up to and over 20 lbs. This role also routinely comes into contact with patients who may have contagious illnesses. This position is in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and work during inclement weather will be required.

The University of Missouri is an Equal Opportunity Employer.