Manager, Compensation Support Services

Manager, Compensation Support Services

The University of Miami Total Rewards Department has an exciting opportunity for a Manager, Compensation Support Services. The Manager, Compensation Support Services manages a team of staff and the day-to-day execution of post-hire compensation transactions and processes within Workday. This role ensures the accuracy and integrity of employee compensation data within and supports the implementation of compensation policies and practices related to compensation transactions. The Manager partners closely with cross-functional teams to maintain compliance, improve operational efficiency, and support compensation-related initiatives.

Core Job Functions:

• Manages a team ensuring the maintenance of compensation workflows and transactions within Workday.
• Analyzes transactional data across compensation, performance, and HR systems to identify trends, anomalies, and opportunities for operational improvement.
• Conduct audits of transactions (e.g., salary changes, bonus payouts, performance ratings) to ensure accuracy, compliance, and alignment with policy.
• Supports internal and external audits by providing detailed documentation and analysis of transactional records.
• Develops and maintains dashboards and reports that provide actionable insights into workforce metrics, compensation spend, and performance outcomes.
• Collaborates with cross-functional teams to interpret data findings and recommend process enhancements that drive efficiency and reduce errors.
• Supports process improvements through documentation, development and facilitation of training, creation of resources and collaboration with other areas (Payroll, HR Technology etc.)
• Monitors data integrity and leads initiatives to improve data quality through automation and validation rules. Identifies root causes of operational inefficiencies using data-driven techniques and propose corrective actions.
• Prepares executive-level summaries and presentations that translate complex data into strategic insights for decision-making.
• Partner with HR teams (i.e. HRCS, Talent Acquisitions, Payroll and other stakeholders) to ensure smooth execution of compensation processes.
• Serves as a primary resource on compensation related transactions in Workday. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

Core Qualifications:

Education: Bachelor's degree in relevant field required

Experience: Minimum 5 years of relevant experience required

Knowledge, Skills and Attitudes:

• Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
• Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
• Financial Oversight: Knowledge of financial operations and management.
• Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.