Assists Food Services Supervisors and unit managers with the service elements of peak dining periods in residence. Monitors the work of staff including Sales Associates, Dishwashers and student workers. Provides support for guest inquiries and ensures that the floor is adequately stocked and prepared for service.
Reports to Food Service Supervisors and or Unit Manager. Works under general supervision and from verbal and written instructions and procedures. Allocates work, provides instruction and monitors the work of food service staff.
Minimum Qualifications: High school graduation, FoodSafe level 1 and Serving It Right certificates and a minimum three years of related experience or an equivalent combination of education and experience. Willingness to respect diverse perspectives, including perspectives in conflict with one's own. Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.
Preferred Qualifications: Awareness of climate action objectives, with an understanding and belief in their importance, while critically thinking about its integration within strategic business goals. Supervisory or leadership experience in a service environment. Ability to make accurate and rapid calculations. Ability to work within a team environment and provide direction on service procedures to staff in a residence dining environment. Effective communication, customer service and supervisory skills. Ability to work flexible hours.