Creative Content Officer - Campus Services - 106573 - Grade 5

Marketing Designer

Campus Services

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £29,647 to £31,460, with potential progression once in post to £35,388

Grade: 5

Full Time, Permanent

Closing date: 10th November 2025

Our Offer To You

People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognized as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidized day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Background

Campus Services (CS) employs over 900 staff with a turnover exceeding £65m in the last financial year. CS plays a key role in the quality of the student, staff and visitor experience, providing services across diverse areas such as the University's sporting facilities, food and beverage, cleaning, conferencing, hotel operations, day nurseries, Portering, post, branded and own-brand retail outlets, visitor services and attractions (e.g., Winterbourne House & Gardens), student housing, transport, waste disposal and recycling. CS is a highly commercial organization operating within the University context and has an ambitious strategic agenda, in terms of growing our service profile across both our Birmingham and Dubai campuses.

Sport & Fitness is responsible for operating the extensive sport and recreation provision of the University of Birmingham. It caters for the whole sports continuum from elite athlete to beginner; it supports 6,500 members, 40+ performance clubs, over 50 sports scholars and offers an extensive participation and intra league programme. It stages big events for a number of British Universities & Colleges Sport (BUCS), national governing bodies and external groups, with spectator numbers reaching 3,000 for an individual event and has recently hosted the Commonwealth games for Hockey and Squash competition as well as swimming and athletics training venues. It services the many different user groups drawn from the University – societies, medical school, groups of friends and departments, and the city – athletic, swimming, football, rugby, hockey, and gymnastics clubs as well as many schools, local authority groups and the more commercial provider.

Role Summary

You will produce high-quality, engaging design concepts for UoB Sport marketing materials such as brochures proposals, posters, menus, banners, adverts, emails, websites, infographics and animations. You will also be responsible for capturing and producing compelling visual content through photography and videography. In order to flexibly use resource, you may be offered the opportunity to work across the department or wider University.

Main Duties

• Participating in various design projects from concept to completion, you will ensure that brand guidelines are adhered to, whilst supporting the marketing team throughout the planning and execution of campaigns and projects.
• Managing proposals from typesetting through to design, print and production.
• Collaborating with the customers, understand and determine the design message.
• Developing concepts, graphics and layouts for various projects designed to inspire, inform and captivate the target audience.
• Creating drafts and producing engaging and attractive design solutions for review, using a variety of techniques.
• Reviewing final layouts for errors, making improvements if required.
• Lead on photography and videography for the department, specifically capturing content on members and facilities.
• Supporting the Social Media and Communications Officer to create long-form video content, by capturing content but also creating this content by video-editing, to use across a range of channels.
• Overseeing and maintaining the photo library.
• Acting as the main point of contact for all printing jobs, ensuring proactive communication with the customer.
• Keeping up to date in design developments, both print and online.
• Working collaboratively with colleagues to receive and act on creative feedback.
• Supporting equality and value diversity, including: (a) challenging bias prejudice and intolerance if appropriate or bringing it to the attention of a manager; (b) moderating own behavior to avoid unfair discriminatory impact or bias on others.

Required Knowledge, Skills, Qualifications, Experience

• A good standard of literacy and numeracy as may be evidenced by GCSE Maths and English grade C/4 minimum or equivalent level 2 qualification.
• Educated to degree level is desirable.
• Demonstrable graphic design skills, with a strong portfolio.
• Experience of digital design for websites and emails is desirable.
• Highly creative with a sharp sense of design, layout and conceptual thinking.
• Strong attention to detail, ensuring work is completed to the highest standard.
• Proficient in Photoshop, InDesign, Illustrator, Aftereffects, Dreamweaver, Premier Pro, Acrobat and Presentation (Adobe Creative Cloud).
• Understanding of and demonstrable familiarity with digital best practice and UX/UI design is desirable.
• Good working knowledge of HTML and CSS is desirable.
• Ability to calculate and work within tight time scales and under pressure.
• Hands-on experience with professional photography equipment, including lighting and camera's.
• Keen interest in the latest design trends.
• Self-motivated and able to work on own initiative.
• Excellent organizational skills.
• Understanding of what equality and diversity is and why it is important, with an ability to identify equality and diversity issues and either address these or bring them to the attention of a manager.

Dimensions

You will have no direct financial or staff management responsibility. The role is focused on the delivery of a quality service to customers.

Planning and Organizing

You will be required to manage and prioritize a varied workload to deliver within required timeframes. There is also a strong need to maintain an awareness of activity across the team, department and wider University.

Problem Solving and Decision Making

You will work under the supervision of the Senior Designer, but will be expected to make decisions, prioritize work, solve issues and deliver the outputs required.

Internal and External Relationships

You will be a member of the marketing team, and will be liaising internally and externally with copywriters, account executives, web developers, marketing specialists and printers.

Informal enquiries to Sian Burgess, email: s.l.burgess@bham.ac.uk

View our staff values and behaviours here

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity