Sales Specialist

BlueCare | Sales Specialist - Residential | Sunshine Coast Region

Fantastic opportunity to utilize your business development and customer service skills.

Rewarding employment opportunities, making a difference in your local community.

Flexible working arrangements available, supporting work life balance.

Salary based position + NFP salary packaging + Access to staff discounts.

Make a meaningful difference with BlueCare.

We're looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

We are looking for a business development and sales savvy individual to join our team in the role of Residential Sales Specialist. This is a permanent full time position and will be part of the wider BlueCare aged care residential team covering the Sunshine Coast region.

Your part in the team.

Reporting to the Head of Sales - Residential, the role will ensure high customer and referrer satisfaction and engagement with BlueCare through delivering a person-centered and consistent service approach. This role is responsible to promptly respond to service requests, provide facility training and development, provide ideas for local area marketing, assist customers and referrers in understanding suitable care options and support customers through the admissions process into their new homes within the residential aged care facilities.

What makes a difference for us?

You will ideally hold formal education/training course in sales, marketing, customer service, aged care, and/or communication. This is a great opportunity for you to utilize your strong stakeholder engagement, account management, and sales skills. Additionally, you will also possess:

• Previous experience in a customer service and sales focused environment.
• Previous experience within the aged care industry, health care, and/or community sector.
• Highly developed interpersonal skills including but not limited to, internal and external stakeholder management skills and ability to demonstrate empathy for customers.
• Demonstrated problem solving skills including the ability to identify the best care options to meet customer needs.
• Proven ability to positively contribute to, and work as part of, a dynamic team in addition to operating independently to achieve key performance indicators (KPIs).

Employee Benefits:

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing, and employee assistance programs.
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme.
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events.
• Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference.

BlueCare is proudly part of the UnitingCare Family, we'd love you to be too.

Joining the state's largest network of aged care workers with its over 8,000 strong, bright team in blue, you'll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, child friendly.

UnitingCare is committed to being a Child Safe, Child Friendly organization and will:

• Provide welcoming, safe & nurturing services for children.
• Implement measures to prevent child abuse and neglect within our services.
• Appropriately and immediately address child abuse and neglect if it does occur.

Diversity & Inclusion.

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace.

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces, and the communities we support. We are committed to speaking up loudly for their safety.