Residential Service Manager

Residential Service Manager | BlueCare | Bli Bli Aged Care Facility

We're looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts.

An integral part of our big-hearted BlueCare team, as a Residential Service Manager you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

You'll work with your front-line team to provide outstanding care to residents, promoting a culture of values-based, person-centred care.

Through your knowledge, you'll promote a high standard of quality and compliance, ensuring your facility meets all regulatory requirements through best practice clinical care and audit activities. You'll ensure strong financial sustainability by driving community engagement to support occupancy whilst overseeing property maintenance, hospitality and lifestyle programs.

Working closely with your senior clinicians, you'll lead a team of nurses, personal carers and support staff, ensuring their ongoing performance by providing coaching and direction to enable their success.

Role requirements:

• Experience coordinating care provision within a large team
• Confidence to manage conflict, pressures and competing priorities
• Ability to provide leadership, support and mentorship to other team members
• NDIS Workers Screening Clearance or willingness to obtain
• Full, unrestricted AHPRA registration and unlimited work entitlements

Employee Benefits:

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we'd love you to be too. Joining the state's largest network of aged care workers with its over 8,000 strong, bright team in blue, you'll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.