Technical Project Consultant - Servicenow, Healthcare

Technology Project Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This role is responsible for planning, executing, and delivering technology projects for healthcare organizations. The individual will act as a key liaison between the client and Optum Connect, ensuring smooth coordination and successful delivery of projects within the healthcare domain.

Primary Responsibilities:

• Manage end-to-end projects (clinical and non-clinical) running for the client's initiatives
• Be able to understand the client requirement, deliverables & timelines of the projects/assignments
• Timely delivery of the projects
• Scheduling calls with different stakeholders and provide the status of the projects
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Graduate degree or equivalent experience
• BE/BS/MS or equivalent
• 3+ years of project management experience
• 3+ years of experience in IT project management, preferably in healthcare
• Good experience of any of the project management tool e.g. MS Project, ServiceNow
• Solid understanding and prior experience of the different project phases
• Clear understanding of the project management processes and may be given responsibility of creating/managing new processes
• Basic understanding of the IT infrastructure
• Proven solid team-oriented skills
• Proven solid communication skills. Experience working with onshore client
• Proven ability to handle multiple tasks
• Proven oriented to customer service and teamwork

Preferred Qualification:

• PMP or equivalent certification

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.