Senior Account Manager Client Servicing - Bid Manager

Caring. Connecting. Growing Together.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Primary Responsibilities:

• Execution of strategic bid process from start to finish for RFPs, RFIs, and proactive proposals - ensuring delivery is timely, accurate, and aligned with client expectations
• Act as the global bid lead for assigned opportunities, coordinating across Sales, Proposal Writers, Analysts, Pricing, Legal, and Solution SMEs to build compelling, client-ready responses
• Engage directly with State-side Sales Leaders to understand deal context, tailor messaging, and ensure proposals reflect the solution's value and differentiation
• Manage bid timelines and dependencies, proactively identifying risks, resolving blockers, and escalating where needed
• Ensure compliance and consistency across all deliverable structures, branding, tone, and governance
• Leverage existing content libraries and templates to accelerate proposal development while maintaining quality
• Contribute to process improvements, including feedback loops, content reuse strategies, and documentation of lessons learned
• Be able to manage and lead a high performing team
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 8+ years of experience in sales enablement, presales, bid management, proposal development, or sales operations
• Solid understanding of enterprise sales cycles and RFP/RFI workflows
• Familiarity with Salesforce Go
• Proficiency in Microsoft Word, PowerPoint, and Excel; working knowledge of Salesforce
• Proven ability to manage multiple bids simultaneously under tight deadlines
• Proven excellent communication, coordination, and stakeholder management skills

Preferred Qualifications:

• APMP CF certification or similar certification
• Experience in US healthcare
• Exposure to proposal automation tools or content management systems
• Proven ability to synthesize complex inputs into clear, persuasive client-facing narratives