Security Engineer (epic) - San Juan, PR

Epic Security Engineer

As an Epic Security Engineer within the Identity Access Operations team, you will play a critical role in managing user access across both Epic applications and enterprise systems. You will oversee automated and manual provisioning processes, ensure compliance with organizational and regulatory requirements, and collaborate with technical, clinical, and operational stakeholders to maintain a secure and efficient access environment. Your responsibilities will include administering Epic Security structures such as templates, roles, security classes, and provider records, while also supporting enterprise identity operations.

Primary Responsibilities:

• Work with Optum Connect/OITPS Leaders to understand and define the Manual Access Provisioning objectives, commitments, roadmaps specific to each client as well as under managed services (shared teams)
• Review and process access requests from users and departments. Validate the accuracy and completeness of request information
• Ensure compliance with access control policies and procedures. Coordinate with relevant stakeholders to obtain necessary approvals
• Manage access rights and privileges, including role-based access control (RBAC) and attribute-based access control (ABAC)
• Review, validate, and process Epic access requests, ensuring accuracy and alignment with clinical, operational, and technical workflows
• Create, modify, and retire Epic user access leveraging EMP, SER, ECL, LRP, and department-level configurations
• Apply and maintain Epic user templates, roles, and security classes to ensure consistent Least Privilege access across the organization
• Collaborate with Epic application teams to understand module-specific access requirements.
• Conduct Epic access audits to identify unused entitlements, access drift, or misaligned permissions
• Ensure compliance with internal access control policies and external regulations. Identify and address potential security risks related to access provisioning. Provide guidance and training to users and departments on access management best practices
• Collaborate with IT teams, business units, and security departments to understand their access requirements
• Build and maintain positive relationships with stakeholders. Provide timely and accurate information on access provisioning activities
• Mentor a team of analysts, providing guidance, support. Assign tasks, monitor progress, and ensure deadlines are met. Foster a collaborative and productive work environment
• Conduct in-depth data analysis to uncover insights and support decision-making. Utilize advanced analytical techniques and tools to extract meaningful information from large datasets

***ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION***

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of IAM experience with hands-on Epic Security provisioning and administration
• Proven solid understanding of IAM principles, especially in healthcare environments
• Experience with Epic modules, security classes, roles, templates, SER/EMP management, and access troubleshooting
• Experience with various identity and access management tools and systems
• Proven excellent organizational and time management skills
• Proven excellent problem-solving and analytical skills
• Proven solid communication and interpersonal skills
• Proficiency in data analysis tools and techniques (e.g., SQL, Python, R, Excel)
• Fully Bilingual Spanish/English proficiency
• Reside in Puerto Rico

Preferred Qualifications:

• Certifications in identity and access management or security
• Experience with automated provisioning tools and workflows
• Proven knowledge of industry standards and regulations related to access management (e.g., GDPR, HIPAA)