(BNA) Part - time Customer Service Agent (alaska)
United Ground Express
Job Title
Job Description
Key responsibilities include greeting passengers, providing a seamless check-in and ticketing experience, using reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect fees, ensuring passenger information is processed accurately, resolving passenger issues, working in the Baggage Service Office, handling baggage, maintaining composure while managing customer challenges, lifting baggage weighing up to 70 lbs, cleaning the interior of the aircraft, reading and interpreting baggage tags, prepping and securing the aircraft, using radio electronic devices to communicate, and ensuring compliance with airline and FAA regulations.
Qualifications and minimum requirements include being at least 18 years old, acquiring and maintaining credentials, successful completion of pre-employment process, availability to work any shift, comfortable working with computers and mobile devices, ability to read, write, fluently speak, and understand English, ability to carry, bend, lift, and turn with bags, performing a variety of physical activities, and authorized to work in the United States without sponsorship.
What we provide includes competitive benefits, competitive wages, earned paid time off, discounted travel for you and your immediate family, and career advancement opportunities.