Operations Specialist, Sr

Operations Specialist, Sr

The Operations Associate performs administrative and support functions for the Retail Operations area.

Responsibilities:

• Provide administrative support to Retail Operations
• Complete Demand Deposit (DD) & CD Account Maintenance to include answering e-mails, verifying & completing submitted internal system workflows.
• Coordinate and verify 1099-INT corrections prior to forwarding for completion of the 1099-INT
• Process International currency purchase and selling requests received from the Branches.
• Serve as back-up to process Foreign Check Collections.
• Serve as back-up to Subpoena processing.
• Serve as back-up to other internal back office applications as needed

Qualifications:

• High School Diploma or equivalent required
• Minimum of three (3) years of professional banking experience required.
• Prior knowledge of bank retail operations and wires a plus
• Proficiency in Microsoft Office products required
• Strong interpersonal and service oriented skills essential
• Strong verbal and written communication skills
• Demonstrated ability to work independently and as part of a team

Key Competencies:

• Detail Oriented
• Organization
• Team Player
• Adaptability
• Business Understanding

Essential Functions:

• Sitting or standing for extended periods of time.
• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.