Representative - HR Administration (hybrid)

HR Administration Representative

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together.

Minimum Qualifications:

• 1+ years of adjudicating background cases, auditing, interpreting court dispositions or relevant work experience
• Adhering to Standards
• Analytical Thinking
• Process Improvement
• Service Delivery Management
• Legal Compliance
• Time Management
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is a crucial function of the position

Preferred Qualifications:

• Proficient user in Workday and/or ServiceNow
• Proven experience creating workflow efficiencies and enhancements
• Experience writing SOP's

About the Job:

The Representative – HR Administration role demands advanced skills and specialized expertise across a range of work processes or activities. The individual not only completes their own assignments but also facilitates the work of others, potentially coordinating efforts that extend beyond their immediate area of responsibility. They are proactive in proposing enhancements to current processes and methods. While they may act as a team lead, orchestrating the work of colleagues, they do not have supervisory responsibilities. The role is designed for autonomous work within the framework of established procedures and practices.

Core Accountabilities / Key Responsibilities:

• Comprehensive knowledge of policies/procedures to ensure accurate responses
• Advise leader on areas of concern
• Timely and accurate communication of non-routine questions
• Call attention to any tools not working properly or causing errors
• Familiarity with government regulations, including but not limited to DOT Rule 49 CFR Part 40 Section 40.25 and TSA 49 CFR 1544.229
• Adjudicate background cases for all workgroups across United’s system according to UA’s standards and applicable government regulations
• Audit FAA DOT Drug and Alcohol Records Check forms
• Partner on non-routine transactions based on program policies/procedures
• Resolve and respond to any escalated challenges from vendors or business partners

The base pay range for this role is $52,725.00 to $68,632.00. The base salary range/hourly rate listed is dependent on job-related factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions.