HR Employee Relations Manager (remote)

HR Employee Relations Manager

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what's next. Let's define tomorrow, together.

Minimum Qualifications

• 3 years of Employee Relations, Human Resources, Labor Relations, Corporate Law or Investigative experience
• Up to 15% travel as needed
• Experience analyzing complex employee relations cases, evaluate information from multiple perspectives, and draw accurate, objective conclusions
• Experience conducting thorough, prompt, and confidential investigations into employee grievances, harassment complaints, and misconduct allegations
• Proficient in case management, including intake, documentation, tracking and timely resolution of employee concerns
• Proactively evaluates potential risks associated with adverse employee situations and recommends actions that align with company goals
• Knowledge of federal, state, and local labor laws to ensure company practices meet legal standards
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification

Preferred Qualifications

• Proficiency in case management tools (Navex, Convercent, Case IQ, etc.)

About the Job

The HR Employee Relations Manager possesses specialized expertise in conducting complex investigations, working with a team of stakeholders to address allegations of misconduct and policy violations. Adapts investigative strategies and priorities to address resource challenges and changing organizational needs. Provides technical guidance to team members and stakeholders on investigation procedures, evidence collection, and policy compliance. Accountable for the performance and results of the investigation team, ensuring adherence to relevant laws and regulations.

Core Accountabilities / Key Responsibilities

• Assigns and manages prompt, thorough, and objective investigations of complaints and policy violations.
• Investigates all Human Resources assigned or directly reported complaints independently utilizing expertise in employee relations.
• Monitor accuracy and efficiency of the support provided by team.
• Handle complex investigations that require collaboration or interaction with other senior leaders from the business.
• Advises leaders about complex scenarios including policy violations and misconduct violations by interpreting challenges and recommending best practices.
• Stay informed about industry trends, emerging threats, and best practices in investigative techniques, and incorporate this knowledge into the development of investigative strategies.
• Ensures programs are consistently administered in compliance with Company policies and government regulations.
• Collaborate with key stakeholders to facilitate training and leverage resources for feedback and support.
• Oversee comprehensive investigative reports, including reviewing/approving prior to distribution to internal stakeholders.
• Effectively documents all interview notes and case documentation within a timely fashion.
• Runs regular reports from the case management database.

The base pay range for this role is $102,220.00 to $133,194.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com.