Engineer - Devops

Job Opportunity At United Airlines

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.

Job Description

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

As part of the Solutions Delivery team, this individual will closely work with application teams to build and maintain pipelines to ensure applications running smoothly.

• Proficiency in working with AWS cloud platforms with hands-on experience in services like EC2, S3, ECS, EKS, Lambda, and CloudFormation/terraform.
• Plan for future capacity needs and ensure systems can scale to handle increased traffic or usage.
• Develop and manage configuration scripts for Amazon hosted infrastructure
• Work with the development team and management to ensure high availability
• Experience with site monitoring and log monitoring tools, specifically Dynatrace. Build reporting dashboards to assist visibility of cost and stability
• Experience with Docker/Kubernetes
• Understanding of systems, networks, and troubleshooting techniques.
• Experience in automated build pipeline Harness, and continuous integration. Source control, branching, & merging using git
• Develop and implement disaster recovery plans to ensure business continuity.
• Continuously improve processes and practices to enhance system reliability and team efficiency
• Demonstrate an innovative mentality by staying aware of new developments within the technology space and present solutions using new technologies to adapt to provide value to business
• Work effectively with onshore and business teams
• Ensure reliability, availability, and performance of critical applications.
• Provide support to teams for alarms and outages on an as-needed basis
• Coordinates with DevOps, Problem Management, etc escalations to support monitoring.
• Implement and maintain monitoring and alerting systems to track system health and performance.
• Oversee incident response, root cause analysis, and post-mortem processes to prevent future incidents.
• Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, speaks and writes clearly and understandably at the right level.

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
• Minimum 2 years experience in using CI/CD tools, AWS, Infrastructure as a Code using Terraform or its equivalent.