Customer Service Representative - Part Time, Majuro

Airport Operations

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.

The Airport Operations department keeps operations at our airports running smoothly through planning, organization, and supervision.

Key Responsibilities

• Provide assistance to the traveling public by performing various customer service duties in the airport terminal
• Prepares tickets, determines fares and routing to ensure passenger's travel needs are met
• Responsible for daily cash and credit card sales
• Handle reservations and Mileage Plus inquiries
• Receive and direct incoming calls, greet and direct customers, tag and handle bags
• Required to staff ticket counter, boarding gates, and baggage claim area
• Security screen baggage and passengers
• Assist with cabin inspections and cleaning, lavatory services
• Perform other duties as directed by station management to provide customer service support

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications

• High school diploma/GED
• Must be able to type at least 20 wpm
• Must possess excellent customer service skills
• Must be able to work in a fast-paced environment
• Must be flexible to work any shift assigned within a 24 hour/day, 7 day/week operation including weekends, holidays and overtime as needed.
• Ability to work outside in all weather conditions (e.g. rain, heat, humidity, etc.) and in open baggage areas for extended periods of time
• Ability to work where there will be exposure to high noise levels
• Ability to work in a high-pressure, safety-sensitive, deadline driven environment
• Willing and able to travel to the U.S. for training
• Must be fluent in English (written and spoken)
• Must be eligible to obtain and maintain credentials necessary for the position
• Must be legally authorized to work in the Republic of the Marshall Islands for any employer without sponsorship
• Reliable, punctual attendance