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Workspace Support - Remote Eligible
Support and optimize Microsoft 365 and Power Platform environments for enterprise productivity
Remote
Senior
yesterday
Uni Systems
A European IT solutions and services provider specializing in infrastructure, security, and enterprise application development.
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Workspace Support
At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Workspace Support to join our UniQue team.
What will you be doing in this role?
- Administer and configure SharePoint Online sites, permissions, libraries, and governance policies.
- Manage Power Platform environments (Power Apps, Power Automate, Power Virtual Agents), including licensing, DLP policies, and environment setup.
- Support Power BI workspace management, data gateway setup, capacity planning, and dataset refresh schedules.
- Operate and monitor Microsoft Fabric workloads, pipelines, and dataflows for performance and reliability.
- Maintain compliance and security settings according to corporate policies and Microsoft best practices.
- Provide Tier 2/3 support for end-user incidents and service requests in Microsoft 365 Modern Workplace tools.
- Assist end-users in developing and maintaining Power Automate workflows to streamline business processes.
- Troubleshoot complex issues, perform root cause analysis, and coordinate with cloud providers when needed.
- Monitor service health dashboards and proactively address potential performance or availability issues.
- Maintain documentation for Microsoft 365 processes, configurations, and workflows.
- Implement and manage governance controls to ensure compliance with organizational standards.
- Ensure compliance with internal security, data protection, and regulatory requirements.
- Conduct regular audits of access controls and permissions.
- Collaborate with IT security, compliance, and other teams for cohesive cloud resource management.
- Work with business units to identify opportunities to improve productivity using Microsoft 365 and Power Platform.
- Communicate effectively with stakeholders to understand requirements and address concerns.
About Uni Systems
A European IT solutions and services provider specializing in infrastructure, security, and enterprise application development.