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Application Support Engineer
Manage production incident tickets and improve resolution procedures continuously
Luxembourg, Luxembourg, Luxembourg
Junior
14 hours agoBe an early applicant
Uni Systems
A European IT solutions and services provider specializing in infrastructure, security, and enterprise application development.
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Application Support Engineer
At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a professional Application Support Engineer to join our UniQue Luxembourg team.
What Will You Be Bringing To The Team?
- Handle production incident tickets.
- Ensure the follow-up of incident management documentation.
- Continuously update and improve resolution procedures.
- Respond to requests from internal users (via email and by phone).
- Actively participate in support during peak periods.
- Continuously improve and industrialize routine processes in order to take on increasingly complex support tasks over time
About Uni Systems
A European IT solutions and services provider specializing in infrastructure, security, and enterprise application development.