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Assistente De Suporte Técnico De Service Desk - Campo Grande - MS

Provide initial technical support for data center desk operations and incident triage to customers daily
Campo Grande, Mato Grosso do Sul, Brazil
Entry Level
3 hours agoBe an early applicant
Unisys Corporation

Unisys Corporation

Provides IT services, digital transformation, cloud, infrastructure, and security solutions for government and commercial enterprises worldwide.

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Job Title

What success looks like in this role:

• Provides operational and technical support for the data center computer systems and associated peripheral equipment.

• Monitors the performance of online systems using software support tools to complete all scheduled work on time.

• Interacts with clients and appropriate support groups to forward problems for resolution.

• Reassigns work priorities according to precedents, policies, and procedures.

• Participates in on-call rotation; responds to system alerts and problems.

• Updates systems and applications.

You will be successful in this role if you have:

  • Bachelor's degree in IT and similar fields.
  • Intermediate knowledge of Operating Systems.
  • Basic knowledge of Office Suite (Outlook, Excel, and Word).
  • Basic knowledge of Networks.
  • Intermediate knowledge of Internet (connection, browsing, intranet, internet, proxy configuration, tests via CMD, etc.).
  • Knowledge in installation and maintenance of desktops and printers.
  • Skill in Organization and Methods.
  • Skill in Negotiation and communication.
  • Skill in Relationships.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

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Assistente De Suporte Técnico De Service Desk - Campo Grande - MS
Campo Grande, Mato Grosso do Sul, Brazil
Support
About Unisys Corporation
Provides IT services, digital transformation, cloud, infrastructure, and security solutions for government and commercial enterprises worldwide.