The role of the Retail Operations Executive is to provide a broad variety of support services including communications, analysis, relationship building and organising and structuring departments and stores. The role will provide support to the territory management team and pharmacies in day to day processes also.
Weekly and monthly store communications documents
Monthly KPI reporting across dispensary and front of shop with summary analysis provided to the Operation Manager
Work with area managers and operations manager to ensure sufficient documentation, tool kits, analysis is provided to all franch group pharmacies
Maintenance of store back office files
Retail Projects
Collation and resolution of queries and feedback from all symbol group pharmacies
Manage ongoing relationships with relevant third party providers
Support Territory/Area managers with administrative task
Update and maintain policies and procedures
Assist all store operations projects
Work with the commercial department to deliver effective communication to stores
Provide feedback from stores to all head office departments
Ad hoc operational activities
Qualification, Experience & Skills Required
Retail store manager with minimum 3 years retail experience
Administrative / office experience of minimum 1 year
Have strong people and influencing skills.
A proven track record of sales growth and business development
Excellent communication, planning, organisation and analytical skills
Flexible, motivated and a hard-working leader
Competencies
Excellent organisational skills.
Excellent verbal & written communication skills.
Strong interpersonal skills.
Attention to detail and ability to follow up
Uniphar Background
Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar's international reach. With a workforce of close to 3,000 spread across Ireland, United Kingdom, the Netherlands, the Nordics and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.
Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Supply Chain & Retail, Commercial & Clinical (Med Tech / Pharma) and Product Access.
Culture at Uniphar
We pride ourselves in being truly entrepreneurial, innovative, collaborative, with a strong problem-solving ethos. We have built working relationships which span decades with many of the world's largest pharma and medtech companies. We believe that this is because we know how to build a relationship of trust with our partners - we put our customers and their patients at the heart of what we do and treat them with integrity and respect. Everything Uniphar does is enabled by our people. As we continue to grow domestically and internationally, we become more diverse. This rich diversity fuels our business and enriches our culture.