Operations Trainer

Training Coordinator

To work closely with the Operational team to identify, train & assess staff to the appropriate approved procedures/SOP's. To work closely with the Operational team to ensure that records are maintained of all training completed and ensuring that each employee is trained in at least three tasks and also ensuring that there are sufficient trained staff in all areas of the business.

Key Duties:

• Carry out in-depth training on all operational processes systems ensuring that all staff are signed off against the approved processes/SOP's.
• Complete regular assessment of staff in their roles to ensure that competency is being maintained in all areas.
• Be available to work across all shifts to ensure consistency in training and processes.
• Maintain internal training documents e.g. training handbook and appropriate skills matrix for use across the Operational team.
• Support, and help develop the introduction of a scheme for measuring quality and effectiveness of training.
• Develop, maintain and manage all operational training records.
• Upload training documents to Q-pulse for retention.
• You will be required to work in all parts of the warehouse and in the event of there being no training or admin to be completed, to help with tasks as directed by operational supervisors.

Key Skills & Experiences:

• A good working knowledge of Uniphar Operational processes
• Proficient on MS Word and Excel.
• Talent and interest in teaching and developing personal.
• Fluency in English (written and spoken)
• Other spoken languages would be beneficial

Candidates must be fully eligible to work permanently in Ireland.

Uniphar – Who we are:

With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma.

Supply Chain & Retail:

Supply Chain Services provides both pre-wholesale and wholesale distribution of pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar-owned pharmacies under the Life, Allcare, McCauleys and Hickeys symbol brands.

Pharma – On Demand:

The On-Demand business is a specialist medical supply business that sources and distributes pharmaceuticals, medical equipment, and consumable supplies to healthcare professionals in over 160 countries worldwide. We have offices in Ireland, UK, Europe, USA and New Zealand. The company's main divisions encompass everything from International Sales through Sales to NGO's and Charities, Clinical Trials Supply, Imported (Unlicensed Medicines), Sexual Health Supplies, and the storage and distribution of medical products and devices for third parties.

Culture at Uniphar:

Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture.

• We have a people first approach - we do the right thing.
• We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working.
• We have a Common Purpose that connects our diversified businesses and people.
• Finally, Trust is at the heart of how we operate.

Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture.

Sustainability:

Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process.