Accounts Receivable - Shared Service Specialist (18 Month Contract)

Cash Collection Specialist

This role is a fixed-term contract for 18 months. We are looking for a dynamic, highly motivated, business professional with an outstanding track record in cash collection functions across Accounts receivable. The candidate should have exceptionally strong credit control and negotiation skills. A successful candidate must have a proven track record of working effectively in a rapidly changing environment to meet ongoing and overlapping deadlines, have strong reporting with the capability of managing multiple complex accounts at one time.

Responsibilities:

• Strong knowledge of credit control processes
• Strong customer service skills
• Problem solver
• Work closely with other departments regarding query resolution of claims
• Ensure all billing is communicated to customers ahead of payment deadlines
• Liaise with warehouse ops and customer service on AQ flow from tickets
• Escalate any problem areas to management teams
• Develop and maintain strong working relationships with the hospital locations and HSE- regular meetings
• Analyse aged debt reports and customer statements for reconciliations
• Receipt payment and allocation monthly

Key Outcomes:

• SAP Experience
• Excellent Interpersonal skills and the ability to work at all levels in a large organization, inside and outside of the finance function
• Strong Excel skills
• Strong Analytical skills
• Very strong communication skills to deal regularly with customers and staff at all levels of the organization and in all functions
• Proven ability to operate as part of a multi-functional team.
• Knowledge of order to cash cycle
• Able to respond flexibly and empathetically to customer needs/queries, managing their expectations

Key Skills & Experiences:

• Team player
• Excellent attention to detail
• Ability to prioritize tasks
• Customer focus
• Problem-solving skills
• Communication skills

Uniphar – Who we are:

With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialized services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma.

Supply Chain & Retail:

Supply Chain Services provides both pre-wholesale and wholesale distribution of pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar-owned pharmacies under the Life, Allcare, McCauleys and Hickeys symbol brands.

Pharma – On Demand:

The On-Demand business is a specialist medical supply business that sources and distributes pharmaceuticals, medical equipment, and consumable supplies to healthcare professionals in over 160 countries worldwide. We have offices in Ireland, UK, Europe, USA and New Zealand. The company’s main divisions encompass everything from International Sales through Sales to NGO's and Charities, Clinical Trials Supply, Imported (Unlicensed Medicines), Sexual Health Supplies, and the storage and distribution of medical products and devices for third parties.

Culture at Uniphar:

Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture.

We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate.

Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture.