Key Account Executive/sr. Key Account Executive

Sr. Key Accounts Executive / Key Accounts Executive (Ecommerce)

Function: Customer Development

Location: Mumbai HO

Expected Work:

• In Stock Excellence – The KAE is accountable for efficient online availability of the portfolio on their respective platform. This requires her/him to work on demand forecast, customer ordering, fulfillment and go live

• Execution Rigor – The KAE is responsible for configuration of offer and its compliance, media assets and content upload across the assortment

• Budgeting – She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investments on the respective platforms

• Financial Hygiene – The KAE is responsible for maintaining collection efficiency, customer claims and other financial metrics for the account

• Negotiations and Operations – The KAE must have the ability to negotiate both strategically and tactically in an agile fast paced channel

• Working with Collaborative Teams – The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line

• Growth Mindset – As the owner of toplines for her/his patch, the KAE must always use data and customer engagement to actively hunt for growth opportunities on the platform and must action accordingly

• Customer Relationship -As the face of the organization, he/she must demonstrate exceptional inter personal skills to build long lasting strategic relationships with the customer.

Educational Qualifications, Experience & Skills:

• MBA/Master's degree

• Overall years of experience should be at least 2-4 years of work experience across sales & marketing in FMCG. Experience in e-commerce set-up will be preferred.

• Technical aptitude and agility to learn web-based tools

• Looking for talent with - owners mindset, passion and agility