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Associate PPH Officer (private Partnerships Market Support)

Coordinate regional donor engagement activities and prepare tailored partnership proposals
Panama City, Panamá Province, Panama
Mid-Level
1 week ago
Unhcr

Unhcr

UNHCR, the UN Refugee Agency, is dedicated to saving lives and protecting the rights of refugees, forcibly displaced communities, and stateless people.

Associate Partnerships Officer (Markets Support)

The Associate Partnerships Officer (Markets Support) will play a key role in enabling the Private Sector Partnerships (PSP) teams across the five markets in the Americas region to deliver on their goals. The incumbent will provide tailored, ad hoc support to each market while maintaining a cross-cutting regional perspective and contributing to stronger coordination, reporting, and knowledge management across the board. Working closely with the PPH Officer (Americas) and the broader PSP Americas team, this position will ensure consistent collaboration, information flow, and strategic alignment between regional and country-level teams. The role will support the management of donor missions, contribute to the coordination and delivery of reporting processes, and provide operational assistance to fundraising efforts and partnership management. The Associate Partnerships Officer will also help ensure that partnerships and philanthropic initiatives are effectively supported through the preparation of donor materials, market research, event coordination, and the tracking of income and results. The incumbent will serve as a connector between markets, helping to harmonize practices, build synergies, and support collective learning. This position requires a collaborative and highly organized professional with strong communication skills, a client-service orientation, and the ability to manage multiple priorities across a dynamic and multicultural environment. A strong understanding of the private sector fundraising landscape and donor expectations will be key to ensuring a high standard of support and regional coherence.

The Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources for refugees from the private sector. UNHCR has developed a Private Sector Fundraising Strategy 2018-2025 which has the ambition of growing PSP into a service capable of generating $1 Billion annually and identifies priority fundraising markets and regions. As part of this strategy, and in order to achieve the ambitious objectives of mobilizing necessary resources for UNHCR, PSP's Private Partnerships and Philanthropy (PPH) Section develops and strengthens long-term partnerships with companies, foundations and private philanthropists ('PPH donors'). As part of a wider fundraising team, the primary role of PPH colleagues is to seek various forms of support from PPH donors: securing funding for UNHCR programmes and projects will be considered priority, but the work also includes leveraging the capacities of these partnerships beyond funding, in order to build long-lasting holistic partnerships bringing various forms of support to UNHCR and to persons of concern, such as advocacy, visibility, expertise, innovation and public engagement.

The purpose and scope of the assignment includes:

  • Supporting the engagement with a portfolio of PPH donors, and all activities relevant for the acquisition and strengthening of partnerships and relationships with them.
  • Supporting the preparation of pitches, presentations, proposals, reports, and any other fundraising material targeting PPH donors.
  • Supporting the management of partnerships and relationships, e.g. by helping to draft donor reports, plan donor missions or other tasks necessary to ensure that relationships are appropriately nurtured.
  • Undertaking market research to provide intelligence to inform PPH initiatives and/or the approach to specific donors or sectors.
  • Supporting on the engagement of existing and potential donors at high-profile events.
  • Supporting the organization of internal meetings and skill-shares.
  • Supporting the drafting of the PPH section of the PSP team's PSP Annual Plans and Budgets.
  • Supporting PPH colleagues with procurement, admin, and travel matters.
  • Supporting the maintenance of up-to-date and accurate records of partnerships and relationships.
  • Contributing to the development and updating of content on PSP's SharePoint platform.
  • Contributing to information management and knowledge-sharing.
  • Supporting the delivery of communications and visibility plans with PPH donors.
  • Supporting the development and implementation of initiatives designed to engage with foundations.
  • Supporting on the preparation and submission of foundations grants.
  • Supporting the logistics and planning of the organization of or participation in events for foundation and philanthropic networks.
  • Supporting colleagues in implementing initiatives designed to acquire and strengthen partnerships with corporations and corporate foundations.
  • Supporting the preparation of pitches, presentations and reports which communicate to corporate partners' representatives.
  • Performing other related duties as required.

The required qualifications and experience include:

Education

A university degree (BA) in business/marketing, social sciences, humanitarian studies, international development or a related discipline. Post graduate studies in related discipline is an asset.

Work Experience

Essential: At least four years' relevant work experience with two years commercial account management or private sector fundraising background with an NGO or an international organization. Relevant professional experience in fundraising and/or partnerships and/or management of relationships with donors and/or external partners, with exposure to an international environment and/or with humanitarian organizations. Ability to produce high-quality written materials tailored to specific audiences. Ability to balance different and sometimes competing needs and deadlines. Experience in coordinating between multiple stakeholders, with an ability to multi-task, manage time, and thrive in a high-pressure environment. Proven experience in organizing, facilitating and managing meetings. Strong personal and group presentation and communication skills. Ability to reconcile or match the needs of the organization with those of donors. Good negotiation skills with experience across different cultures and educational backgrounds. Flexible working hours to accommodate global conference calls and across different time zones. Excellent knowledge of written and spoken English and Spanish.

Desirable: Knowledge of humanitarian and/or development programming. Knowledge of CRM systems, ideally Salesforce. Knowledge of SharePoint 365 platform. Experience in marketing and/or communications. Experience in a UN field location and/or working in a developing country, with an ability to function well in a multi-cultural environment. Working knowledge of Portuguese.

Key Competencies

Core Competencies: Accountability, Communication, Organizational Awareness, Teamwork & Collaboration, Commitment to Continuous Learning, Client & Result Orientation. Managerial Competencies: Empowering and Building Trust, Judgement and Decision Making, Managing Resources. Cross-Functional Competencies: Political Awareness, Stakeholder Management, Planning and Organizing.

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Associate PPH Officer (private Partnerships Market Support)
Panama City, Panamá Province, Panama
Support
About Unhcr
UNHCR, the UN Refugee Agency, is dedicated to saving lives and protecting the rights of refugees, forcibly displaced communities, and stateless people.