Customer Service Hiring Event
Embrace a fresh start and grow your customer service career with Uline! With great pay, bonuses and benefits, you can cultivate a rewarding career. Join a customer service team that delivers a legendary experience customers love - sign up for your interview at Uline's upcoming hiring event!
Recognized on Forbes list of America's Best Large Employers three years in a row!
Date: Saturday, September 13th, from 9 AM to 11 AM
Location: 3325 Heiser St. Hudson, WI 54016
Positions:
- Customer Support Specialist
- Customer Service Management Trainee
Why Customer Service at Uline?
- Learn: In-depth training helps you sharpen communication and problem-solving skills.
- Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
- Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Customer Support Specialist Pay from $24 to $29 per hour Position Responsibilities / Minimum Requirements
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Customer Service Management Trainee Pay from $25 to $30 per hour Position Responsibilities / Minimum Requirements
- Master all aspects of customer service management through a comprehensive hands-on training program.
- Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
- Review department procedures and standards to identify areas for improvement.
- Bachelor's degree.
- Strong track record of customer-focused service, teamwork and attention to detail.
- Prior leadership / management experience is a plus.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled