Principal Sales And Solutions Engineer

Principal Sales And Solutions Engineer

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It's personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they're picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you're excited by change, energized by learning, and ready to have a real impact, you'll feel right at home.

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye.

We are looking for a Solution Engineer to partner with our sales teams in engaging our top enterprise customers. This role is responsible for helping customers map the Udemy platform to their business outcomes, guiding them through discovery conversations, and delivering compelling presentations to audiences ranging from small executive groups to large-scale rooms of 100+ stakeholders.

This is not a programming role. Instead, it requires the ability to tell a story, uncover the "why" behind customer needs, and translate those insights into meaningful value with Udemy's platform.

What you'll be doing:

• Partner with Account Executives on strategic accounts to lead discovery, understand customer goals, and identify how Udemy can drive measurable outcomes.
• Deliver compelling presentations and demos that resonate with diverse audiences, from frontline managers to C-level executives.
• Ask insightful discovery questions to uncover root challenges and the "why" behind a customer's initiative.
• Translate business challenges into a tailored Udemy solution narrative.
• Serve as the trusted advisor on Udemy's learning solutions, guiding prospects and customers on best practices.
• Participate in workshops, webinars, and events as a thought leader to showcase the value of Udemy to larger audiences.
• Collaborate cross-functionally with product, marketing, and customer success teams to ensure feedback loops from the field.
• Support RFPs/RFIs by providing clear, value-focused responses aligned to customer objectives.
• Proof of Concepts: Develop, construct and deliver effective metric-driven Proof of Concepts (PoCs) for executives and decision-makers.
• Understanding of sales process/methodology (MEDDPICC etc.)

What you'll have:

• 5+ years in a pre-sales, solution engineering, solution consulting, or similar role at a SaaS or enterprise software company.
• Exceptional presentation skills; comfortable presenting to executive audiences and large groups (100+ people).
• Strong discovery skills — ability to uncover, clarify, and articulate business drivers.
• Proven ability to craft compelling stories that connect customer needs to platform value.
• Strong business acumen and ability to connect technology to measurable business outcomes.
• Experience partnering closely with enterprise sales teams.
• Excellent communication, relationship-building, and influencing skills.

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity and uncapped OTE.

OTE Compensation Range $217,000 - $256,000 USD

You'll grow here. Learning is part of the job. You'll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here. We use it in the way we learn and the way we work. You'll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You'll own your work. We trust people to lead, make decisions, and follow through. You don't need to wait for permission or layers of approval to have an impact.

You'll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You'll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You've got the experience, why not use it to help others gain theirs?

Bring your curiosity. We'll bring the platform and the support. Let's LEARN together.