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Senior Voip Engineer (porting Experience Required) - Work From Home | Nightshift - Remote Eligible

Design and implement secure, high-performance VoIP systems for remote nightshift operations
Remote
Senior
yesterday
Twoconnect

Twoconnect

A provider of IT consulting and integration services specializing in Microsoft technologies and cloud solutions based in Australia.
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Senior VoIP Engineer (Porting Specialist)

The Senior VoIP Engineer (Porting Specialist) is responsible for designing, configuring, and deploying VoIP system, including PBX, SIP trunks, and call management tools, while ensuring seamless integration with existing IT and network infrastructure. The role focuses on managing number porting processes, monitoring and maintaining VoIP performance, and troubleshooting complex connectivity, call quality, and protocol-related issues. This position also requires implementing security measures, optimising system reliability, and leveraging monitoring tools to proactively resolve issues.

  1. Design, configure, and deploy VoIP systems, including PBX, SIP trunks, IP phones, call servers, and call management software.
  2. Integrate VoIP solutions with existing IT and network infrastructure.
  3. Monitor and maintain VoIP systems to ensure optimal performance and uptime.
  4. Troubleshoot VoIP issues related to connectivity, call quality, registration, latency, jitter, and packet loss.
  5. Manage incidents and service requests related to VoIP, escalating as needed.
  6. Develop and implement security protocols for VoIP systems.
  7. Optimise system settings for improved call quality, reliability, and security.
  8. Utilise network monitoring tools to proactively identify and resolve issues.
  9. Create and maintain documentation for VoIP configurations, network diagrams, and troubleshooting procedures.
  10. Other position-level duties as required.
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Senior Voip Engineer (porting Experience Required) - Work From Home | Nightshift - Remote Eligible
Remote
Engineering
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About Twoconnect
A provider of IT consulting and integration services specializing in Microsoft technologies and cloud solutions based in Australia.