✨ About The Role
- The Operations Program Manager will hire, train, and manage a large international team responsible for customer support and data tagging.
- The role involves designing, generating, and circulating metrics to drive clarity and alignment within the team.
- The candidate will be responsible for streamlining document-intensive financial workflows using advanced technology.
- The position requires a strategic thinker capable of managing multiple projects in a fast-paced environment.
- The Operations Program Manager will play a key role in revolutionizing the real estate leasing industry through innovative solutions.
⚡ Requirements
- The ideal candidate has experience managing a remote team of support specialists and quality assurance professionals.
- A proven record of academic and professional excellence in an operations-heavy environment is essential.
- The candidate should demonstrate a strong ability to learn quickly and adapt to new challenges.
- Strong project management skills are necessary, with the ability to drive initiatives from conception to execution.
- Proficiency in Excel and SQL is required for data analysis and reporting.
- Excellent communication and interpersonal skills are crucial for explaining complex operational information clearly.
- A proactive and curious mindset is important, with a relentless pursuit of excellence and innovation.
- The candidate should be eager for personal and professional growth, ready to scale with the company.