HR Operations - L&D

HR Operations - L&D

Company Introduction – T-Systems ICT India Pvt. Ltd.

T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence.

As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector.

For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability—empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe's foremost digital transformation partners, committed to shaping the future of enterprise technology.

Job Description

• Support resourcing tasks and transaction processes related to Learning & Training.
• Single point of contact for training requests.
• Examination of training request from customers.
• Scrutiny of training requests regarding completeness (are requests ready for processing/production).
• Retrieve missing information from customers.
• Creates, schedules and reschedules training courses in the Learning Platform, books employees and provides evaluation forms.
• Purchase trainings in our internal purchasing tools (MyStore) from external training providers.
• Process all the changes that can occur on an already created schedule (cancelations included)
• Communicates with Training Protfolio Manager / Training Proffesionals, internal and external vendors, register employees to trainings, runs the internal billing system and approves invoices issued by the training vendors in collaboration with budget owners as well as local purchasing department.
• Processing, Maintenance and administration of data on trainings in the learning management systems (HR Suite, Global Teach, Percipio or similar).
• Organisation, monitoring and coordination of standard inhouse seminars for employees in Germany.
• Manages the training logistics (booking of hotels, training rooms, sending information to participants, billing information, etc) and takes care of data privacy of training participants.
• Process invoices and checks the invoices against orders.
• Answer training related questions of managers and employees, solves issues and problems.
• Manages the E-Learning trainings and Web Based Trainings in the Learning Management System (HR Suite, Global Teach or similar).
• Cooperates with external vendors.
• Organize, update and maintain documents, records and files for training purposes (upload the documents on an internal Sharepoint).
• Analyze, summarize, compile and submit reports to the management.