ARIS It - support (am/ao/ad)

ARIS IT-Support (AM/AO/AD)

T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a proud recipient of the prestigious Great Place To Work® Certification™. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates across Pune, Bangalore, and Nagpur, boasting a dedicated team of 3500+ employees providing services to group customers. T-Systems offers integrated end-to-end IT solutions, driving the digital transformation of companies in all industries, including automotive, manufacturing, logistics, and transportation, as well as healthcare and the public sector. T-Systems develops vertical, company-specific software solutions for these sectors. T-Systems International GmbH is an information technology and digital transformation company with a presence in over 20 countries and a revenue of more than €4 billion. T-Systems is a world-leading provider of digital services and has over 20 years of experience in the transformation and management of IT systems. As a subsidiary of Deutsche Telekom and a market leader in Germany, T-Systems International offers secure, integrated information technology and digital solutions from a single source.

Job Description

Roles and Responsibility

Analysis of processes and quality standards with regard to optimization potentials and derivation of corresponding measures.

- Consulting and creation of process methodologies in EPC (Event triggered process chain) and BPMN (Business Process Model and Notation)

- Consulting and modelling of processes in our BPM-Tool ARIS

- Developing concepts to improve processes and quality standards in the complex task area

- Devising concepts for holistic process maps and data structures with the aim of digitalizing IT processes

- Implementing and documenting complex process optimizations

- Ensuring process implementation

- Monitoring and implementing quality standards and statutory requirements/guidelines in the processes

- Coordinating activities with high-level functional units

- Providing functional assistance in internal/external reviews/audits

- Acting as a specialist contact in the assigned task area

- Designing and implementing measures regarding process compliance

- Graduation secondary school or higher e.g. university degree (bachelor or master)

- Training certificates business process management (best: ARIS certificates)

- Several years of experience in international projects and international teams

- Expert in cross functional as well as virtual collaboration

- Several years of experience in business process management consulting as well as process modeling, best in ARIS

- Excellent skills in process automation and process comprehension - Advanced knowledge of process management documentation

- Self-initiative, high reliability, self-organized and solution-oriented working method

- Quick perception of complex and new fields of activity

- Advanced experiences in working in agile modes, e.g. Scrum, Kanban

- High quality, service and output orientation

- Strong communication and presentation skills

- Process orientated thinking and acting is your passion

- Fluent English skills, German skills beneficial