Senior Principal Infrastructure Engineer/advisor

Senior Platform Engineer

We are seeking a highly skilled and hands-on Senior Platform Engineer to help engineer and scale enterprise-grade platform services that power consistent, secure, and compliant software delivery. This role focuses on designing, building, and maintaining foundational platform capabilities—including change automation, asset lifecycle tracking, policy-as-code controls, and automated testing infrastructure—that enable high-velocity teams to deliver safely in regulated environments. The ideal candidate brings a software engineering mindset to platform problems, a deep understanding of declarative automation patterns, and experience working across platform domains to deliver reusable, standardized capabilities.

Essential Duties And Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for highly complex issues.
• In this capacity, oversees others who perform programming and debugging activities.
• Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
• Provides technical consultation on extremely challenging or unusual situations.
• May lead large, complex projects related to improving processes or support capabilities.
• May engage and manage external vendors.
• Interprets internal/external business challenges and recommends best practices.
• Uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
• Mentors less experienced teammates to build technical expertise.
• May have people management responsibilities.

Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree and eight years of experience in development or production support or an equivalent combination of education and work experience.
• Deep specialized and/or broad functional knowledge.
• Sound understanding of business and organizational strategies and processes.
• Ability to interpret internal and external business challenges and recommend best practices.
• Ability to lead complex projects.
• Sophisticated analytical skills and the ability to solve complex technical and business problems.
• Ability to influence others at senior levels to adopt a new perspective.

Preferred Qualifications:

• Hands-on experience with platform infrastructure tools such as Terraform, Helm, ArgoCD, GitHub Actions, Jenkins, Backstage, Kustomize.
• Experience building automated workflows for change, asset, or compliance lifecycle management in regulated environments.
• Demonstrated success implementing policy-as-code solutions in CI/CD pipelines (e.g., OPA, Kyverno, Sentinel).
• Proficiency in at least one scripting or infrastructure language (e.g., Python, Go, TypeScript, Bash).
• Understanding of audit and regulatory control requirements in industries like finance, healthcare, or insurance (e.g., SOX, FFIEC, NIST 800-53/137).
• Strong communication and documentation skills, with a track record of collaborating across platform, security, and compliance domains.
• Experience integrating with enterprise CMDBs, asset discovery tools, or telemetry-driven asset classification solutions.
• Familiarity with ServiceNow Change & Asset modules, or similar ITSM platforms, and experience driving automation around them.
• Experience developing or contributing to internal developer platforms (IDPs) or developer onboarding scaffolding.
• Prior contributions to reusable platform scaffolding, controller patterns, or GitOps operator frameworks.
• Experience with compliance-as-code, GRC tooling integration, or mapping code-based controls to enterprise risk frameworks.

Other Job Requirements / Working Conditions:

• Sitting: Frequently (25% - 50% of the time)
• Lifting: Up to 25 lbs.
• Visual / Audio / Speaking: Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
• Manual Dexterity / Keyboarding: Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
• Availability: Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
• Travel: Up to 25%

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.