Account Manager, Publisher Client Services

Account Manager, Publisher Client Services

The Account Manager, Publisher Client Services is responsible for driving publisher performance, revenue growth, and overall account success across a defined portfolio of supply partners. This role serves as a primary point of contact for publishers, building trusted relationships while delivering strategic guidance and data-driven recommendations that unlock monetization opportunities and maximize long-term value.

The Account Manager, Publisher Client Services plays a critical role in translating publisher objectives into actionable strategies, ensuring seamless execution from onboarding through optimization and growth. Working cross-functionally with Technical Operations, Product, and Supply teams, this individual helps ensure integrations run smoothly, performance goals are met, and marketplace quality remains strong. This is an opportunity for someone who thrives in a fast-paced, collaborative environment and wants to directly impact revenue and publisher satisfaction through thoughtful account stewardship and operational excellence.

Responsibilities

1. Own day-to-day management of a portfolio of publisher accounts, ensuring revenue growth and retention
2. Understand publisher business objectives and provide consultative, data-driven recommendations
3. Monitor performance metrics and proactively identify optimization opportunities
4. Partner cross-functionally with Technical Operations and Product to resolve issues and improve performance
5. Support onboarding, integrations, troubleshooting, pacing, and overall account health
6. Contribute market and client insights to inform product enhancements and operational improvements
7. Participate in QBRs and present performance updates and strategic recommendations to clients

Education & Requirements

• Bachelor's degree or equivalent professional experience
• 2+ years of experience in digital advertising, programmatic, or publisher account management
• Understanding of publisher monetization strategies and the programmatic ecosystem
• Strong analytical and problem-solving skills
• Ability to explain technical concepts to non-technical stakeholders
• Excellent communication, organization, and relationship management skills
• Ability to manage multiple priorities in a fast-paced environment

Salary range transparency: $70,000 - $90,000 USD

Benefits Available to Eligible Employees Include the following*:

• Medical, Dental & Vision Plans
• Flexible PTO
• 401k w/ employer match

*Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment).