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Customer Service Administrator
Manage railcar invoicing and data analysis to ensure accurate shipment documentation
Cartersville, Georgia, United States
yesterday
Trinity Industries
A diversified industrial company specializing in railcar manufacturing, railcar leasing, and railcar services and management.
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Customer Service Representative
TrinityRail, Inc. is searching for a Customer Service Representative. This role will include data entry along with executing and reporting on research and data analysis projects.
What you'll do:
- Invoice completed Rail Cars
- Update, analyze and audit data in production tracking systems
- Create folders for inbound railcars and submit bills of lading for outbound railcars
- Obtain customer approvals
- Interact with others at all organizational levels
- May perform duties of a critical/confidential nature
- Perform other duties as assigned
Qualifications:
- High School diploma preferred with a minimum of 4 years of related experience
- Must be highly proficient with MS Office Professional Suite (i.e. Outlook, Excel, Word, and PowerPoint)
- Strong interpersonal and customer service abilities
- Must be detail oriented, highly organized, and able to work in a fast-paced environment
- Possesses excellent grammar, verbal and written communication skills
- Proficient with time management and meeting deadlines
About Trinity Industries
A diversified industrial company specializing in railcar manufacturing, railcar leasing, and railcar services and management.