Housing Diversion & Recovery Support Specialist Low Barrier Shelter

Housing And Recovery Services Specialist

This position will ensure the shelter and drop-in center are welcoming and safe environments, complete written documentation and data reporting, will employ de-escalation techniques in direct participant crises response and report incidents. The HDRS Specialist must recognize that relationships are central to engagement and understand that street outreach, drop-in centers and low barrier shelters are bridges to stable housing. To be successful in this position, he/she must demonstrate through action, best practices related to inclusivity and cultural humility as well of knowledge of social service safety net and housing programs that benefit people experiencing homelessness. Relationships are central to engagement and understand that street outreach, drop-in centers and low barrier shelters are bridges to stable housing.

What You Will Do:

Housing Placement: Facilitate the process of finding suitable housing options for individuals experiencing homelessness, including coordinating with landlords, property managers, and housing authorities

Recovery Support: Provide individualized support and resources to address the underlying issues contributing to homelessness, including substance abuse, mental health disorders, trauma, and other challenges

Case Management: Conduct comprehensive assessments to identify clients' needs and develop personalized housing and recovery plans. Monitor progress, provide ongoing support, and make referrals to additional services as needed

Documentation and Reporting: Maintain accurate and up-to-date records of client interactions, services provided, and outcomes achieved. Prepare reports and documentation as required by funding sources and organizational policies

Minimum Qualifications:

• Bachelor's in human services and 1 year of homeless, behavioral health, residential and/or crisis services delivery experience or associate's with 4 years' experience or High School diploma and 6 years' experience.
• Act 33/34/73 clearances
• Pre-Employment Drug Screen

Position Highlights and Benefits

Work Schedule: This is a Non-Exempt (hourly) position

Full Time 37.5 hours: Daylight 7a-3p with Monday/Tuesday OFF

Great Benefit Package: (Benefits start Day 1 of employment); 403B with employer match; Paid Time Off (PTO); Medical, Dental, Vision; Life Insurance; Paid Holiday Days; Plus more…

About Pittsburgh Mercy

We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance abuse; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.