Direct Support Professional - (north Side And Brighten Heights Locations)

Residential Support Specialist

At Pittsburgh Mercy, we believe in empowering individuals with intellectual and developmental disabilities to lead fulfilling, independent lives. As a Residential Support Specialist, you'll be a vital part of that mission—providing compassionate, person-centered care in a supportive home environment.

What You'll Do

• Personalized Support: Develop and implement individualized care plans that reflect each resident's unique needs, goals, and preferences.
• Daily Living Assistance: Help residents with essential daily tasks such as personal hygiene, meal preparation, medication administration, and household responsibilities—encouraging independence every step of the way.
• Behavioral Support: Collaborate with the care team to implement positive behavioral strategies, creating a calm and respectful living environment.
• Community Engagement: Organize and participate in recreational outings, social events, and community activities to foster inclusion and connection.
• Team Collaboration: Work closely with healthcare professionals, therapists, and fellow support staff to ensure a holistic, coordinated approach to care. Share observations and updates to support each resident's progress.

Minimum Qualifications

• High School Diploma or equivalent
• Valid driver's license and ability to drive an agency vehicle
• Reliable transportation for local travel
• Ability to pass Act 33/34/73 clearances
• Pre-employment drug screening, physical exam, and TB test
• Completion of Department of Public Welfare Medication Training within 90 days of hire

Why Join Pittsburgh Mercy?

Position Highlights and Benefits

• Benefits Start Day One!
• Medical, Dental, and Vision Insurance
• Life Insurance and 403(b) Retirement Plan
• Generous Paid Time Off and Paid Holidays
• Supportive Work Environment: Be part of a mission-driven team that values compassion, dignity, and inclusion.

About Pittsburgh Mercy

Pittsburgh Mercy is a community-based health and human services organization committed to transforming lives through person-centered care. We serve individuals and families facing mental illness, substance use, physical health challenges, intellectual disabilities, and trauma—including homelessness and abuse. Our mission is to be a compassionate, transforming presence in the communities we serve.

Ready to make a difference? Join us in creating a more inclusive and supportive world—one person at a time.

Our Commitment

Rooted in our mission and core values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.