Chief Nursing Officer (CNO) And Vice President, Clinical Services - Trinity Health Chelsea Hospital

Chief Nursing Officer And Vice President, Clinical Services

Chelsea Hospital (133 beds) is nationally recognized for both quality of care and patient satisfaction by national ranking organization Press Ganey, and is one of only 19 hospitals nationwide with the distinction of having a double, five-star rating from the Centers for Medicare and Medicaid Services. It is accredited by the Joint Commission, and attracts more than 500 physicians with leading edge technology and compassionate care. As a not-for-profit hospital, Chelsea Hospital reinvests its profits into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, provide health education, and outreach to the elderly.

Position Purpose

The Chief Nursing Officer and Vice President, Clinical Services serves as a member of the Trinity Health - Michigan senior leadership team. Provides clinical and administrative leadership for planning, organizing, directing, monitoring and evaluating safe high quality patient care across the continuum to advance clinical practice and patient care consistent with the ANA Scope of Practice and American Nurses Credentialing Center Magnet Standards. Responsibilities include but not limited to overseeing Nursing Services, Diagnostic Imaging, Laboratory, Pharmacy and Support Services.

Essential Functions

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Participates in the administration of the Regional Health Ministry as a full member of the senior leadership team, including strategic planning, execution, change management, and organizational decision-making. Develops and implements nursing's mission, vision, values and strategic, short- and long-term goals and objectives, standards of care and operating plans for patient care services. Collaborates with the senior leadership team in the development and implementation of operating and capital budgets. Develops and implements ongoing measures/evaluation methods related to all dimensions of performance inclusive of budget and productivity targets. Develops and implements plans, including education and required competencies that ensure staffing for safe high-quality patient care. Ensures the recruitment, retention, development, succession planning for and engagement of quality patient care associates and leadership. Promotes an environment of shared leadership and decision making. Participates in evaluating, selecting, and integrating health care technology and information systems that support patient care. In collaboration with the Chief Medical Officer, serves as a sponsor and develops and directs the implementation of effective evidence-based programs to measure, analyze and continuously improve the safety and quality of all patient care services through empiric outcomes. Ensures compliance with all health care standards and requirements established by various licensing, regulatory and accreditation bodies. Communicates on a regular basis with senior leaders, the medical staff, the board and other identified stakeholders' achievements and concerns related to patient safety, quality, patient loyalty, associate engagement and physician satisfaction. Participates in regional decision-making and workgroups, assuming leadership in implementing improvement changes within the Regional Health Ministry. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Experience & Education

State Registered Nursing license. Master's degree-level education is required. Either the Bachelor's degree or the Master's degree will require a focus in nursing. Doctoral education is preferred. Minimum of five (5) years executive/director level leadership experience in patient care in an acute care setting. Advanced knowledge of professional nursing practice in an executive or specialty practice area as evidenced through certification (e.g., CENP, NEA-BC, FACHE, etc.). Certification required within 18 months of hire. Member of a professional nursing organization. A thorough understanding of the Electronic Medical Record, concepts of clinical informatics, and other advanced health care technologies. A thorough understanding of the health care environment and all applicable laws and regulations. In depth knowledge of system thinking, change leadership, shared governance, matrix reporting, continuous improvement, process excellence, and financial and productivity management. Demonstrated ability to collaborate with all members of the administrative and health care team. The ability to synthesize and interpret large amounts of clinical, quality, and financial data. Demonstrated problem solving and critical thinking skills. Demonstrated ability to model the use of evidence-based leadership/practice, and project management skills. Displays excellent interpersonal and communication skills to provide advice, counsel and leadership to staff, physicians, patients, and the community.