Systems Support Specialist

Optimize the Construction Lifecycle as a Systems Support Specialist!

Backend, technical, systems support? Are you looking for an opportunity to combine a variety of skills and disciplines on a daily basis? Passionate about improving processes and helping both customers and internal/external teams reach their potential?

About Us:

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.

AECO: The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations.

About Our Division:

Trimble Viewpoint construction software solutions, part of Trimble Connected Construction, allow contractors to better manage their projects, processes and people, using the data gathered to lower risk and improve margins. With more than 40 percent of the ENR 400 on our platforms, Trimble Viewpoint innovations are transforming the construction industry by connecting operations across financial and HR systems, project management tools and mobile field solutions.

What Makes This Role Great:

In this role, you will be the critical link between our innovative software and the customers building the world's infrastructure. You will manage diverse technical landscapes—from SQL administration to cloud migrations—directly ensuring the stability and performance of systems that keep the construction industry moving forward.

Key Exciting Responsibilities:

• Provide telephone, and Internet support to customers who have questions or issues related to system configuration/setup, product functionality (attachments, scanning, printing, exporting), performance and hosted software services.
• Troubleshoot and solve technical issues including system performance, permissions, connectivity, login issues, and application errors.
• Provide expertise related to SQL Database Administration (back-ups, maintenance plans, user administration) for all Viewpoint product suites.
• Assist customers with Viewpoint software client/server environment (software upgrades, migration, and transformation).
• Effectively document and develop issues/Knowledge Base Articles and provide feedback from customers for use by Development in research and resolution of defects.

Essential Skills and Experience:

• Knowledge of Active Directory, Windows Server administration, managing users, Group Policies, Security and permissions.
• Strong knowledge of SQL Server Database Administration and relational database concepts.
• Demonstrated knowledge of basic networking concepts and terminology.
• Moderate knowledge of Scanning, Printing software installs and troubleshooting.
• Working knowledge of basic standard software such as: MS Office suites, Adobe suites, multiple Windows OS platforms, SMTP,IMAP.
• Software deployment,upgrade,migration experience
• Experience with Virtual deployments (VMware, Hyper-V, KVM, or similar).
• Understand networking concepts such as routing, gateways, remote connectivity, and some network administration including VPN configuration.
• Soft Skills such as Communication, Teamwork, Adaptability, Problem-Solving, Creativity, Work Ethic, Interpersonal Skills, Time Management.
• Bachelor's degree, preferably major in computer science or relevant experience.

Why You'll Love Working With Us:

At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow. You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people: Our strong internal culture is a "hidden gem". You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers".

Compensation:

Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

Hiring Range

$58,300.00–$80,100.00

Pay Rate Type

Salary

Bonus Eligible?

No

Commission Eligible?

No

Benefits:

Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

How to Apply:

Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting.

Application Deadline:

Applications could be accepted until at least 30 days from the posting date.