Professional Service Business Analyst
Are you ready to lead and support our Professional Services group in optimizing the Professional Service Automation (PSA) Tool and driving enhancements across application life cycles to boost Lead to Revenue processes? If so, then this is an exciting opportunity for you!
What You Will Do
As a Professional Service Business Analyst, you will work very closely with Professional Service Operations, Professional Service Leadership, Billing team and Revenue Recognition to understand business requirements for systemic support changes and then the creation of functional business requirements, process flow diagrams, and business cases.
- Subject Matter Expert for PSA tools such as Kantata.
- Lead small project initiatives to ensure goals and objectives are accomplished within the prescribed time frame.
- Assist user community in developing their applications; gap analysis, configurations, translating business requirements into functional/technical design and create/execute unit, integration, and user acceptance test plans, including use cases and test data.
- Create, manage and perform system testing activities for projects and upgrades.
- Provide end-user support and participate in the development and implementation of all future enhancements and/or projects.
- Perform application and process-specific training activities to educate technical and non-technical users of the solutions you configure and support.
- Work closely with data/systems specialists to leverage technology in enhancing accounting processes.
What Skills & Experience You Should Bring
- Bachelor's in Management Information Systems/Bachelor's in Engineering / CPA/ CA/ICWA or equivalent.
- Minimum eight years of hands-on experience in deep design and development expertise and a successful track record in implementing PSA Tools.
- Demonstrated ability to analyze and interpret complex business processes and systems.
- Strong domain knowledge in Professional Services & Financials and should be able to articulate the requirements with controllers.
- Experience in preparing as-is process documentation, to-be process documentation, and performing detailed gap analysis.
- Experienced with creating business process models and using them to describe business requirements.
- Knowledge of the Financials of Oracle Applications R12 is an added advantage.
- Knowledge of sales processes such as quoting and Opportunity management in Salesforce is added advantage.
Join a Values-Driven Team: Belong, Grow, Innovate. At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.