Outreach Specialist, Veteran & Military Connected Services

Outreach Specialist, Veteran & Military Connected Services

Identifies eligible veterans and promotes the College's services and programs. Develops and nurtures relationships within the veterans' community and performs general outreach recruiting duties for the department. Supports the Director and program's initiatives as directed.

Essential Functions:

• Assists the Director in designing, planning, and executing strategic recruitment initiatives on behalf of the College.
• Plans and implements on and off campus programs to successfully recruit prospective student veteran applicants.
• Conducts community outreach programs to promote the College in the veteran community.
• Serves as liaison between the community and the Veterans and Military Connected Services.
• Prepares and disseminates marketing and promotional materials.
• Presents program information to Tri-C staff, participating groups, and community agencies/organizations.
• Assists professional staff in academic, career and educational assessment.
• Attends staff meetings and graduations.
• Participates in relevant workshops for professional development.
• Performs other duties as assigned.

Required Qualifications: Education and Experience/Training:

• Bachelor's Degree
• Significant related experience may substitute for education.
• Minimum of two years of demonstrated experience in admissions and community outreach.
• Experience working with veterans or military connected community.

Knowledge, Skills, and Abilities:

• Possess a valid Ohio Driver's License with the ability to travel throughout Cuyahoga County.
• Possess basic knowledge of fundamental post-secondary admissions concepts with the ability to apply in various situations.
• Possess excellent written, verbal, and interpersonal communication skills.
• Ability to work accurately with great attention to detail.
• Ability to organize work and set priorities within a general structure.
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity.
• Ability to determine needs and identify solutions.
• Ability to foster a team environment and work collaboratively.
• Demonstrated commitment to providing exemplary customer service.
• Intermediate-level proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
• Demonstrated ability to develop and deliver professional presentations.
• Possess sensitivity to appropriately respond to the needs of students and the community.

Competencies:

• Service Focus
• Communication
• Quality of Work

• Time Utilization
• Adaptability

• Collaboration
• Continuous Improvement

Preferred Qualifications: Education and Experience/Training:

• Veterans encouraged to apply.

Knowledge, Skills, and Abilities:

• Possess a knowledge/awareness of potential barriers faced by Veteran and military connected community.

Physical Demands/Working Conditions:

• The work is performed in a normal, professional office environment.
• The work area is adequately lighted, heated, and ventilated.
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying light items such as papers, files, pamphlets, books, etc.
• Work is partially performed in an outdoor environment where employees may not be protected from weather conditions.
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

This is a Part-Time Non-Bargaining Unit Position, Grade 07, with a Minimum Hiring Rate of: $19.03/hour.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check.

Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College.

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.