Service Dispatcher - Temporary Assignment

Temporary Service Dispatcher

Weatherproofing Technologies, Inc. is in need of a temporary Service Dispatcher. This temporary assignment is anticipated to last approximately three months.

GENERAL PURPOSE OF THE JOB:

The WTI Service Dispatcher is responsible for the scheduling and oversight of project volume for an assigned region. The Project Dispatcher ensures project volume is managed and executed within established business rules and objectives. Key responsibilities include ensuring accurate field reporting, timely completion of jobs and project backlog management. This position will have authority to make scheduling changes as required to manage scope changes, unplanned work, and weather related changes, The Project Dispatcher has excellent communication and time management skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Oversee the task life cycle for regional project volume:

• Planning
• Scheduling
• Dispatching
• Executing
• Completing
• Reporting
• Work with WTI Supervisors to manage projects
• Develop project crews
• Determine planned finish dates to update system
• Communicate project information to Business Operations Project Administrator for SAP updates
• Maintain and update specific customer skills
• Update and maintain WTI Technician skills and qualifications, relocate resources to a temporary home base
• Scheduling Emergency work or non-scheduled work
• Managing resource utilization