✨ About The Role
- The Vehicle Operations Support Specialist II will serve as the primary point of contact for resolving client issues related to vehicle sales.
- Responsibilities include coordinating vehicle run processes and maintaining communication with auction departments to manage client inventory.
- The role involves conducting condition report and imaging audits to ensure vehicle quality standards are met.
- The specialist will educate clients on auction processes and may recommend additional products and services based on client needs.
- Adherence to Cox standards and guidelines regarding reconditioning services is a key aspect of the job.
âš¡ Requirements
- The ideal candidate will have strong customer service skills and the ability to resolve client issues effectively.
- Experience in vehicle operations or a related field will be beneficial for understanding the auction processes.
- Proficiency in Microsoft Office applications, particularly Outlook and Excel, is essential for managing client communications and documentation.
- The candidate should demonstrate professionalism and effective prioritization skills in a fast-paced environment.
- Building positive relationships with clients and stakeholders is crucial for success in this role.