✨ About The Role
- The Vehicle Operations Support Specialist II will act as a client advocate, ensuring high levels of client satisfaction.
- Responsibilities include clarifying and communicating information, researching issues, and providing effective resolutions.
- The role involves reviewing source documents for data accuracy and verifying output against control totals.
- The candidate will maintain accurate documentation of conversations to ensure continuity of client profiles.
- Opportunities for growth and development are available, allowing for skill enhancement and career advancement.
âš¡ Requirements
- The ideal candidate should have strong communication skills to effectively educate and liaise with clients on auction processes.
- A proactive approach to problem-solving is essential, as the role involves managing a high volume of internal support requests.
- Attention to detail is crucial for reviewing source documents for data accuracy and relevance.
- The candidate should be comfortable collaborating with team members and external vendors to gather information and provide solutions.
- A background in customer service or client advocacy would be beneficial for maintaining high levels of client satisfaction.