✨ About The Role
- The Fleet Services Coordinator II will manage the follow-up maintenance transactions from origination to completion.
- The role involves providing excellent customer service for all customer calls and inquiries.
- The candidate will be responsible for obtaining customer approval for repairs and services.
- Proactive communication with customers to schedule preventative maintenance is a key responsibility.
- The position requires consistent partnership and communication with field technicians and other team members.
âš¡ Requirements
- The ideal candidate will have strong organizational skills to manage the maintenance transactions lifecycle effectively.
- Excellent customer service skills are essential for interacting with both internal and external customers.
- A proactive approach to scheduling preventative maintenance will be crucial for driving repeat business.
- The candidate should be able to communicate clearly and professionally to establish positive rapport with customers.
- Attention to detail is important for timely and accurate documentation in all FSCA systems.