✨ About The Role
- This role serves as a key point of contact for resolving client issues in collaboration with the national sales team and auction representatives.
- Responsibilities include coordinating vehicle sale processes, monitoring auctions, and maintaining communication with clients.
- The specialist will examine vehicles in the sales lineup and coordinate transportation while reviewing Condition Reports.
- Educating clients on auction processes and complementary products is a significant part of the job.
- The role requires managing client services with a focus on accountability and excellence in customer interactions.
âš¡ Requirements
- The ideal candidate will have a high school diploma or GED and at least three years of relevant experience.
- Strong verbal and written communication skills are essential for effectively interacting with clients and stakeholders.
- The candidate should possess excellent prioritization skills to manage multiple client needs and expectations.
- A background in customer service or client relations will be beneficial for success in this role.
- The ability to educate clients on auction processes and upsell services based on their needs is crucial.