✨ About The Role
- This role serves as a key point of contact for resolving client issues in collaboration with the national sales team and auction representatives.
- Responsibilities include coordinating vehicle sale processes and maintaining communication with clients to meet their expectations.
- The specialist will examine vehicles in the sales lineup and coordinate transportation while reviewing Condition Reports.
- Educating clients on auction processes and upselling complementary company products is a critical aspect of the role.
- The position requires effective prioritization skills and the ability to manage customer care issues promptly and professionally.
âš¡ Requirements
- The ideal candidate will have a high school diploma or GED and at least three years of relevant experience.
- Strong verbal and written communication skills are essential for building relationships with clients.
- The candidate should possess problem-solving and de-escalation skills to effectively manage client issues.
- A background in vehicle operations or a related field would be beneficial for understanding auction processes.
- The successful individual will demonstrate professionalism and accountability in customer interactions.