✨ About The Role
- The Commercial Services Specialist II will serve as the primary contact for resolving client issues across a range of accounts.
- Responsibilities include assisting with customer care issues and responding to dealer and commercial client inquiries professionally.
- The role involves developing relationships with clients to help them understand auction processes and vehicle availability.
- The candidate will coordinate with national account representatives to prepare and audit sale vehicle processes.
- Monitoring vehicle sales processes and liaising with auctioneers and operations is a key part of the job.
âš¡ Requirements
- The ideal candidate will have experience in customer service, particularly in resolving client issues and inquiries.
- Strong communication skills are essential for developing positive relationships with clients and understanding their vehicle requirements.
- The candidate should be detail-oriented, capable of managing complex processes related to vehicle sales and auctions.
- Experience in collaborating with sales teams and various stakeholders is important for success in this role.
- A proactive approach to problem-solving and the ability to escalate issues when necessary will be beneficial.