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Cloud Support Manager (rapidscale)
Lead the cloud support team to enhance client satisfaction through innovative service solutions.
Raleigh, North Carolina, United States
Mid-Level
$97,100 - 161,800 USD / year
1 month ago
✨ About The Role
- The Cloud Support Manager will oversee the client services team, ensuring high-quality support for cloud solutions.
- This role involves managing client relationships and addressing their needs in a timely manner.
- The manager will be responsible for developing strategies to improve service delivery and client satisfaction.
- The position requires collaboration with other departments to enhance the overall customer experience.
- The role includes monitoring performance metrics and implementing improvements based on data analysis.
âš¡ Requirements
- The ideal candidate will have a strong background in cloud support and management, with a focus on client services.
- Experience in leading teams and fostering a collaborative work environment is essential for success in this role.
- A commitment to professional development and continuous learning is important, as the company values career growth.
- Strong problem-solving skills and the ability to turn customer frustrations into effective solutions are crucial.
- The candidate should possess excellent communication skills to effectively interact with clients and team members.
Cloud Support Manager (rapidscale)
Raleigh, North Carolina, United States
$97,100 - 161,800 USD / year
Support
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